"We don't measure success in revenue alone — we measure it in how many Malaysian players end the day having had a safe, fair, and genuinely enjoyable experience on our platform."
vipph Leadership Team
Since 2017, vipph has been on a single mission: to give every Malaysian player access to a world-class online gaming experience that is fast, fair, and built around local needs. From Kuala Lumpur to Penang, Johor Bahru to Shah Alam — we are Malaysia's home court.
vipph was founded in 2017 by a team of gaming industry veterans who shared a common frustration: the best online gaming platforms were designed for foreign markets and shoehorned into Malaysia. Payment methods that didn't work. Customer support in languages our players didn't speak. Processing times that didn't reflect how Malaysian banking actually operates. We decided to fix that.
We built vipph specifically for the Malaysian market from day one. That meant integrating Touch 'n Go eWallet, DuitNow, FPX, Maybank2u, and CIMB Clicks as first-class payment options — not afterthoughts. It meant training support agents in English, Bahasa Melayu, and Mandarin Chinese. It meant understanding that our players follow Liga Super Malaysia just as keenly as the EPL, and that they deserve competitive odds on both.
Today, vipph serves over 850,000 registered players across Malaysia. We process more than RM 12 million in daily payouts. Our platform hosts over 4,200 games — from live dealer baccarat and roulette to football betting, esports wagering, crash games, and lottery. Every single product on vipph is accessible via mobile with no app download required, because we know our players are on the go.
We are proud of what we have built — and we are even more proud of the community around it. But we are not complacent. Every year, vipph reinvests in platform security, game variety, payment infrastructure, and responsible gambling tools. Because we believe that a gaming platform's greatest responsibility is not just winning for players — it is protecting them too.
Fast withdrawals. Fair games. Local payment support. Multilingual customer service. Responsible gambling tools. These are not marketing claims — they are operational commitments embedded into how vipph is built and run every single day.
We didn't build vipph by copying international platforms. We built it by listening to Malaysian players and engineering solutions around their real needs.
vipph was the first platform in our class to integrate DuitNow, Touch 'n Go eWallet, and FPX as primary deposit methods — not just add-ons. We support 11 distinct payment channels, all tailored for Malaysian banking infrastructure. Deposits via Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect are processed without friction.
Our support team reflects Malaysia's cultural makeup. Whether you prefer communicating in English, Bahasa Melayu, or Mandarin Chinese, vipph has dedicated live chat agents fluent in your language — available 24 hours a day, every day. Average response time via live chat is 3–5 minutes.
Player security is non-negotiable at vipph. Every account is protected by TLS 1.3 encryption, optional two-factor authentication, and our internal fraud detection engine that monitors for suspicious activity in real time. Your funds and personal data are protected to the same standard as online banking.
Our sportsbook is curated for Malaysian tastes. Liga Super Malaysia, EPL, La Liga, Champions League, UFC, badminton, and esports (Dota 2, CS2, Mobile Legends) all feature prominently — with live in-play betting, Mix Parlay options, and competitive decimal odds updated in real time.
Over 4,200 titles across live dealer casino, video slots, crash games, lottery, and table games — sourced from multiple licensed international studios and independently audited for RTP accuracy. Our live dealer tables stream in full HD with professional croupiers, available around the clock.
vipph takes player wellbeing seriously. Every account includes access to deposit limits, loss limits, session time reminders, reality checks, and voluntary self-exclusion. We enforce a strict 21+ age policy and support organisations that help Malaysians with gambling-related concerns. Gaming should always be enjoyable.
These four values aren't just words on a wall. They shape every product decision, every support interaction, and every line of code that runs vipph.
We publish our bonus terms clearly and completely. No hidden wagering conditions, no buried clauses. If something affects how you play or get paid, we make sure it's visible upfront. Honest communication is the foundation of player trust.
Every feature on vipph starts with the same question: does this genuinely benefit the player? Faster withdrawals, easier deposits, clearer promotions — these are not competitive differentiators. They are minimum obligations to the people who choose to play with us.
The gaming landscape moves fast. We invest constantly in platform performance, security infrastructure, and game variety. Player feedback is channelled directly into our product roadmap. What you tell us today shapes what vipph looks like tomorrow.
We believe that a sustainable gaming platform is one where players remain in control. vipph advocates for responsible gambling in everything we do — from the tools we build into accounts to the 21+ age policy we enforce rigorously across the platform.
Seven years of focused development, guided by player feedback and a clear commitment to the Malaysian market. Here's how we got here.
vipph launched its first version with a focused sportsbook covering EPL, Liga Super Malaysia, and UFC. Initial payment support included Maybank2u and CIMB Clicks via FPX. The founding team — drawn from Malaysia's fintech and gaming sectors — set out to prove that a Malaysia-first platform could compete with international operators.
Live dealer baccarat, roulette, and blackjack tables launched, powered by HD streaming infrastructure. Touch 'n Go eWallet became the platform's most-used deposit method within six months of integration — validating our Malaysia-first payment strategy.
The game library expanded past 1,000 titles. A full mobile-optimised platform rebuild eliminated the need for app downloads while delivering desktop-parity performance on Android and iOS browsers. Player registrations doubled in the second half of the year.
DuitNow instant transfer integration made vipph one of the first Malaysian gaming platforms to support Bank Negara's real-time payment network. The esports betting section launched, covering Dota 2, CS:GO, and Mobile Legends — markets with strong traction among Malaysian players aged 21 to 35.
The structured VIP loyalty programme — with Bronze, Silver, and Gold tiers — launched to reward long-term players with cashback, faster withdrawals, and birthday bonuses. USDT TRC20 and Bitcoin crypto deposits were introduced for players seeking higher limits and greater flexibility.
vipph crossed 850,000 registered players and surpassed RM 12 million in average daily payouts. Platform security was upgraded to TLS 1.3 with enhanced two-factor authentication. Responsible gambling tools — including self-exclusion and session timers — were rebuilt from the ground up based on player feedback and industry best practices.
"We don't measure success in revenue alone — we measure it in how many Malaysian players end the day having had a safe, fair, and genuinely enjoyable experience on our platform."
Our leadership team brings together decades of combined experience across gaming, fintech, cybersecurity, and Malaysian consumer markets.
15 years in the Asian online gaming industry. Previously led product at two regional sportsbook operators before co-founding vipph in Kuala Lumpur.
Former fintech engineer with deep expertise in payment gateway integration and real-time transaction processing across Malaysian banking infrastructure.
Leads all customer support operations and responsible gambling programme development. Passionate about building genuine player trust through transparent communication.
Certified cybersecurity professional overseeing platform security, AML compliance, KYC processes, and data protection across all vipph operations.
vipph is not a foreign platform operating in Malaysia. We were conceived in Malaysia, built by Malaysians, and shaped by the real experiences of players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond.
That local grounding shows up in details that matter. Our customer support team is fluent in English, Bahasa Melayu, and Mandarin — reflecting the reality of how Malaysians communicate, not a box-ticking exercise. Our payment integration list reads like a map of how Malaysians actually move money: Touch 'n Go eWallet at the top, DuitNow for instant transfers, FPX for bank-direct transactions, and all major local banks including Maybank, CIMB, Public Bank, and Hong Leong.
Our sportsbook prioritises what Malaysian fans actually watch and bet on: Liga Super Malaysia, the EPL and Champions League, UFC, badminton, and the rapidly growing esports markets that resonate strongly with younger Malaysian audiences in cities like Petaling Jaya and Bangsar.
We are committed to operating responsibly within the Malaysian market. This means enforcing our 21+ age policy rigorously, providing robust responsible gambling tools to all players, and maintaining the highest standards of data security and financial integrity across every transaction we process.
Our player base spans every major Malaysian city — Kuala Lumpur, Petaling Jaya, Shah Alam, Subang Jaya, Johor Bahru, Penang, Ipoh, Kota Kinabalu, Kuching, and Malacca. Mobile-first design ensures great performance even on 4G in smaller towns.
11 distinct payment methods covering every major Malaysian e-wallet and bank. DuitNow and Touch 'n Go eWallet deposits clear instantly. FPX bank transfers from Maybank, CIMB, Public Bank, and Hong Leong typically process within 5–15 minutes.
Liga Super Malaysia, EPL, La Liga, UEFA Champions League, UFC, badminton, esports — all covered with competitive odds, live in-play betting, and Mix Parlay options. We add new markets based on what our players actually request.
Our team of over 200 staff reflects Malaysia's diversity. Support agents, product managers, and compliance officers represent all three major Malaysian communities — ensuring the platform genuinely serves every segment of our player base.
vipph is committed to promoting responsible gambling across all of our products. Gaming is a form of entertainment — it should never be treated as a source of income or a way to recover financial losses. If you or someone you know is experiencing difficulty with gambling, please visit our Responsible Gambling page for tools and support resources available to Malaysian players.
Fast payouts. Fair games. Local payment support. Trilingual customer service. Everything Malaysian players need — all in one place. For players aged 21 and above only. Please gamble responsibly.
Have questions? Visit our FAQ page or contact our 24/7 support team via live chat.